Monthly Archives: October 2018

NHS 111 – Help Us Help You

Think you need medical help right now? You can call NHS 111 where a fully trained advisor will advise on the best course of action.
NHS 111 is much more than a helpline. You can speak to fully trained advisors available 24 hours a day, 7 days a week, who can put you straight through to a relevant healthcare professionals, including nurses, emergency dentists, or even GPs.
The advisors can also arrange face-to-face appointments, and if you are assessed as needing an ambulance, one will be sent directly.
Whatever the need is, NHS 111 will ensure that you get the right care, from the right person, as quickly as possible.
So, if you think you need urgent non-life-threatening medical help, call NHS 111. ‘Help Us Help You’ know what to do.
Visit nhs.uk/111 for more information.

Evening and Weekend Appointments

You can now access additional Primary Care Services in the evenings and at weekends.

 

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and Saturdays,Sundays and bank holidays. This collaboration  by  practices  will ensure all patients in Wiltshire  have this option, but this might mean you will be offered an appointments at another practice.

 

Appointment types will vary – some being face-to-face, some on the phone – and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

 

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

 

For more information, please contact your usual GP surgery.