If you wish to speak with your GP, please check if they are available on the table below.

You can make an appointment in the following ways:

• By telephone on 01985 224600
• Fill in an eConsult

(Please note our eConsult service is capped to a limited number each day. We advise completing an eConsult early in the morning before the cap has been reached)

Our phone lines are busiest everyday between 8:30 -9:30 and 13.00- 14:00.

Our appointment line is closed after 5:30.

We are not able to offer pre-bookable GP appointments so please ensure you are free to take a call or see a clinician on that day.

Doctors’ Surgeries

Doctors’ surgeries are available daily on weekdays, throughout the day except lunchtime; see our Opening Hours.

Why are GP practices still working differently?

Nurse appointments are available daily for the assessment of urgent medical problems.

They are able to monitor chronic diseases such as diabetes, heart disease, asthma and chronic airways disease.

We do not offer walk in services – all appointments have to be triaged to allow us to maintain a Covid secure environment. Patients with minor injuries should present at Frome or Trowbridge Minor Injury Units. Trowbridge Minor Injury unit DO NOT offer a walk in service and appointments can be accessed by phoning 111. 

Requests for home visits should be made, where possible, before 10.30am in order to allow the doctors to structure their day. The doctor will usually telephone you back before committing to visit, in order to assess the problem more formally.

Our telephone service is available from 08:30 to 13:00 and from 14:00 to 17:30 Monday to Friday.

All telephone conversations are recorded for medico-legal and training purposes.

It is important that you inform the surgery if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. 

You can cancel a booked apppointment by using our cancellation line. Please call 01985 224600 and select option ‘1’. Please leave a voicemail containing your name, date of birth and the time and date of your appointment you wish to cancel.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Wednesday & Friday from 07:30.

Monday to Thursday from 18:30 - 20:00.

GP patient availability, for the week of 4th September 2023

The Avenue Surgery

(This is subject to whether we are operating on an emergency service only)

Please note the above could be subject to change.

These are the days when GPs are available to see patients.