All posts by Amy Rogers

Global Blood Test Tube Shortage

“The NHS has been advised of a global shortage of some equipment used for taking blood tests.


As I am sure your GP practice has explained, this shortage of bottles for blood tests has an impact throughout the country.


This has meant that we must follow national guidance and can only perform the most urgent and emergency blood tests at this present time.


As a result, your GP may have agreed that your blood test should be postponed in order to help ensure that we have enough blood bottles available for those in most urgent need.


I understand that this may well cause you some anxiety and uncertainty, and I am sorry for that, but your GP will have made this difficult decision based on clinical priorities and need.


Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be doing everything we can to re-book your test when supplies become more easily available.


Thank you for your patience and bearing with us.”

There is currently a global shortage of blood test tubes for the next few months.

In response to this, we are unable to carry out routine blood tests with immediate effect until the supply issue has been resolved. We would like to reassure patients that we will only be doing bloods for those who are acutely unwell.

Please do not call us regarding this issue as the situation is completely out of our control. If you currently have a routine blood appointment booked with us, please expect a call from us promptly to cancel the appointment.

We are sorry for any inconvenience caused.

Taking Steps Towards Living Well


As we hopefully begin to emerge from the constraints of Covid 19 pandemic, it is a good time to consider how we can mitigate the impacts of the last 15 months, in particular, in re-establishing those valuable and important links with each other. Of course, many support organisations have continued to operate, often by ingenious and innovative methods and we should be grateful to all those who have worked so hard to keep going despite the pressures. Like many other groups, the Health, Well Being and Social Care Forum has met virtually throughout the pandemic, continuing to link, inform and educate across the spectrum of support organisations including medical, charities, and individuals. As our many participating groups begin to re-open up across the next three months, we will feature some of them in the Journal and we start with four that are available to you right now, so do contact them for more details.

Warminster u3a is an activities club for people who are retired or no longer in full time work.  The term The University of the Third Age (u3a) is a misnomer as it has nothing to do with a university!  In Warminster, everything is organised by the members for the members, in a very informal and friendly way.  Whilst our formal objectives include the education of older people by means of interest groups, this means in practice the provision of opportunities to meet other people, make new friends and indulge in interests or fun activities (motto – ‘learn, laugh, live’). Whilst there are some academic subjects, there are many more that are all about having fun with likeminded people.  There are also monthly meetings in the Civic Centre with a visiting speaker followed by tea or coffee and chat with friends.

The Warminster Chat Café provides a safe and caring space where people feeling isolated, excluded or lonely can chat with others over a cup of tea and a biscuit or two. It was set up by the community volunteer group Open Door Warminster, which was established in 2019 in response to the demands of the pandemic. The Chat Café aims to help people who, for whatever reason, feel isolated or excluded to come into a warm, welcoming environment and enjoy a simple chat over a cup of tea or coffee. With lockdown restrictions now easing, the Café offers a gentle first step for anyone venturing out after months of social isolation. Just drop in, a warm welcome is promised.  For more info, please contact the group on

Carer Support Wiltshire works across Wiltshire to support all unpaid carers. You can call us for a conversation with one of our support team about the impact your caring role is having on you. We can then guide you to support that is right for you including; a telephone support line; information on, and referrals to, other useful organisations; our Talk & Support befriending service for a friendly chat either on the phone or via a virtual meeting; the Carers Emergency Card. You can keep in touch with us via our monthly emails by subscribing here or call us on 0800 181 4118.

Warminster Action Group is a grassroots community group, fully run by volunteers to support the people of Warminster. We started up at the beginning of the Covid crisis to help those who are vulnerable, and in need of support getting shopping and prescriptions. We have grown so much over the weeks and we are now able to help in so many more ways. We can help walk your beloved dog, or give you a call if you are feeling lonely and need a friendly natter once a week. And if you are able to help us help others, we are currently very short on shopping

volunteers. Could you spare an hour a week to shop for someone who really needs help? You can access us on, via our website  or call us on 01985 250081.

NHS App Information

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

  • the NHS App which you can download from app stores

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

If you are having issues with your NHS app, please do not call the surgery as we have no control over the system, please call 119.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you’re planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get  proof of your vaccination status before you leave.

To the attention of those patients wishing to use the NHS app to view their vaccinations.

**To the attention of those patients wishing to use the NHS app to view their vaccinations.**

We have been made aware that to prove you have had the covid vaccination, the NHS app will need to be used.

Currently, the NHS App doesn’t have a vaccination section and you will be unable to view this until the NHS app developers has rolled out this feature.

The News today said that Transport Secretary Grant Shapps said there would be  quarantine-free travel to this summer and he mentioned that  “in the next couple of weeks”, the NHS app will be used as a COVID passport for travel abroad. However this  has NOT been set up yet and you cannot  view the vaccination in your NHS App. Therefore please do not call the surgery unfortunately we cannot do anything to change this. The NHS is working to put this process in to place. We will update you when it is in place.




All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in The Avenue Surgery in the last financial year was £101,718 before tax and National Insurance. This is for 8 full time GPs, no part time GPs, and 2 locum GPs, who worked in the practice for more than six months.

Covid-19 Vaccination Update 17/02/2021

Dear Patient


We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.


We know that you, like us, are struggling with the continued confines imposed upon us all due to the Covid-19 pandemic.


Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.


To keep you as informed as possible, we have promised to update these messages frequently as we become aware of more information from NHS England:


  • If you are 70 or over and have not had your Covid-19 vaccine please either :


  • Phone 119



  • Contact us on 01985 224600


  • Please do make sure you keep your vaccine appointment.



The vaccine is safe, simple and will offer you and those around you crucial protection against this virus”

 Dr Nikki Kanani Medical Director NHS England


Thank you for your patience

Practice Manager

COVID-19 Vaccine Update from The Avenue Surgery

To keep you as informed as possible, we have promised to keep you updated with these messages frequently as we become aware of more information from NHS England. Here is the latest information:
The vaccines are being rolled out in a very strict order.
Please do not contact the surgery nor the hospital to seek a vaccine.
We will contact you when the NHS has informed us that you are eligible.
We are still open if you have any medical concerns and will offer advice via the telephone whenever we can to prevent you leaving home unnecessarily.
With the current rapid increase in Covid-19 cases it is even more important to:
Wash your hands
Wear a face mask as advised
Keep 2 metres apart
We know that we are all struggling with the continued confines imposed upon us all due to the Covid-19 pandemic.
Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.