Category Archives: Uncategorized

Easter Bank Holiday Opening Hours 2019

Thursday 18th April Normal Opening Times

Friday 19th April Closed

(Good Friday)

Saturday 20th April Normal Opening Times

Sunday 21st April Closed

Monday 22nd April Closed

(Easter Monday)

Tuesday 23rd April Normal Opening Times

Out of hours service

Please call 111 for all medical advice or 999 for emergencies.


Please note that the last day to order repeat prescriptions before Easter is Tuesday 16th April.

Please make sure you order your medication early to ensure you have you medication before the weekend. 

Need to call the surgery? When is best?

Our phone lines are open between 08:30am – 06:30pm Monday to Friday

Our phone lines are closed for lunch between 01:00pm – 02:00pm

Our lines are busiest everyday between 8:30am – 10:00am and generally all day on a Monday

Best times to call would be on a Tuesday – Friday between:

10:00am – 1:00pm

3:00pm – 6:30pm


Part time cleaner

15 hours per week – Monday to Friday 5.00pm – 8.00pm

Rate of pay – £8.41

If you are interested, please email Anca on or pick up an application pack from the Reception Desk at The Avenue Surgery.

Applications close on Friday 31st May 2019 at 5.00pm

NHS 111 – Help Us Help You

Think you need medical help right now? You can call NHS 111 where a fully trained advisor will advise on the best course of action.
NHS 111 is much more than a helpline. You can speak to fully trained advisors available 24 hours a day, 7 days a week, who can put you straight through to a relevant healthcare professionals, including nurses, emergency dentists, or even GPs.
The advisors can also arrange face-to-face appointments, and if you are assessed as needing an ambulance, one will be sent directly.
Whatever the need is, NHS 111 will ensure that you get the right care, from the right person, as quickly as possible.
So, if you think you need urgent non-life-threatening medical help, call NHS 111. ‘Help Us Help You’ know what to do.
Visit for more information.

Evening and Weekend Appointments

You can now access additional Primary Care Services in the evenings and at weekends.


Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and Saturdays,Sundays and bank holidays. This collaboration  by  practices  will ensure all patients in Wiltshire  have this option, but this might mean you will be offered an appointments at another practice.


Appointment types will vary – some being face-to-face, some on the phone – and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.


To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.


For more information, please contact your usual GP surgery.

Carers Platinum Award

We are pleased to say we have been awarded the platinum carers award at the surgery.

The scheme, funded by Wiltshire Council and the NHS Wiltshire Clinical Commissioning Group aims to raise awareness of carers’ issues in GP practices and provide a system of awards to recognise their support to carers.

To achieve an award, practices needed to meet more than a dozen requirements that included maintaining an up-to-date carer’s register, have a carer’s lead, provide flexible appointments for carers and hold a minimum of one carer’s clinic per year. The clinics ran in partnership with the CSW Community Connector team.

The practice team worked very hard to achieve this recognition so it was nice to be rewarded.

Nurse vacancy

The Avenue Surgery is a thriving practice within Warminster, Wiltshire. We currently have a patient list of over 17,000 patients, which is ever growing and we are looking to expand our team of nurses.

As this is an expansion of our team we are open to applications from nurses with and without previous primary care experience. The position is open to applications for both a Minor Illness nurse and a Practice Nurse.

A Practice nurse role would include: Baby and Travel immunisations, wound management, phlebotomy, INR clinic and supporting our HCA team. (see attached job description for more details). Practice Nurse JD 2018

Minor Illness Nurse- To assess, diagnose and treat patient’s on the day who present with a variety of minor illnesses with support from the Duty Doctor. (see attached job description for more details). Minor Illness Triage 2018

The position’s are being advertised as Part or Full time depending on the candidate.

Please note- as there are two job descriptions depending on whether you are applying for the practice nurse or minor illness nurse role and nhsjobs will only allow us to upload one job description, the other is found under person specification.

For further information or to arrange an informal visit please contact: