Message from Prescriptions Ordering Direct (POD)
Telephone lines continue to be fully operational, however we have additional staff actioning requests via a NEW EMERGENCY USE POD EMAIL ADRESS for use during COVID 19 period ONLY
Please email your request to firstname.lastname@example.org
By sending this e-mail you have given your consent for POD staff to access your medical records in order to process your prescription request.
You will not receive confirmation but can assume the prescription request should be ready for collection in one week.
If your prescription request is urgent can you please telephone the POD in the usual way to ensure it is dealt with the same day.
The essential information required is :
- GP practice
- Date of birth
- Medicines required
- Your usual pharmacy
- Any changes from usual (e.g. going on holiday, or a different pharmacy).
If any of these details are missing it will delay processing of your request.
Please note all e-mails will be deleted after one month.
BSW Prescription Ordering Direct (POD) Service