Older Person Services


Prescription Ordering Direct (POD) reordering repeat prescriptions Mon – Friday 9am – 5pm

Tel: 03001236242


Dossette Box Boots Chemist Trowbridge: can set up and deliver blister packs for weekly medication, Costs £ 55 a year for as many delivery as needed or £5 per delivery

Tel: 01225 752068


Health Coaches: Support with losing weight, stopping smoking, drinking, increasing physical activity and building confidence and motivation

Tel:  0300 003 4566

Email: health.coaches@wiltshire.gov.uk

Website: www.wiltshire.gov.uk/public-health-improvement-coaches


Chiropodist & nail cutting: age UK can provide a list of up to date podiatry services

Tel: 01380 72776 



Alzheimer’s Support: advice & support for people living with dementia and their families

 Tel: 01225 776481

Email: office@alzheimerswiltshire.org.uk

Website: www.alzheimerswiltshire.org.uk


Parkinsons Support: advice & support for people living with Parkinsons and their families

Tel: 0808 800 0303



Wiltshire IAPT Service: information and support on mental health

Tel: 01380 731335
Email: awp.wilts-iapt@nhs.net

Website: www.iapt-wilts.awp.nhs.uk


Dorothy House Hospice: End of life Care & support.

Tel: 01225 722 988

Email: info@dorothyhousehospice.org.uk

Website www.dorothyhouse.org.uk


Cruse Bereavement Care: Free information, advice and support to bereaved people

Tel 08444779400

Website www.cruse.org.uk

Financial & Legal Support

Attendance Allowance: benefit for individuals who are over State Pension age that have a disability and require extra support to keep them safe

Tel: 08007310122

Website; www.gov.uk/attendance-allowance


Cornerstone Warminster:  can help with completing application forms for benefits.

Tel 01985 220657

Email info@cornerstone-warminster.org

Website: www.cornerstone-warminster.org


Blue Badge:  to apply for a blue badge. Badge will need to be renewed every 3 years for a fee of £10.00

Tel: 01225 7132002

Website: www.gov.uk/apply-blue-badge


Bus Pass: Provided by local council

Tel:  0300 456 0100



Citizen’s Advice Bureau, Trowbridge:  

Tel: 0344 411 1444

Website: www.citizensadvicewiltshire.org.uk


The Advocacy People:  Free and independent advocacy support

Tel: 0330 440 9000

Website: www.theadvocacypeople.org.uk/

Care at Home

Social Services: advice and care needs assessment. Will also support with paying for care if you have savings under £23,250

Tel:  03004560111


Website: https://adults.wiltshire.gov.uk


Local Care Agencies:

  • Care Matters: Tel 01985 218055


  • Home Instead Senior Care: Tel 01985 988282


  • Carons Care Line Tel: 01985 850124


  • Lighthouse care Tel: 01985 988944


  • Butterfly Home help Tel: 01373 825951


  • Forget me Not Care Tel: 01373 858333


  • Cloud home Care Tel: 01373 832597


  • Four Hills Care Tel: 01373 825630


  • Somerset Care Tel : 01225 702 141


For other local care agencies and information on residential and nursing homes please see the Local Care Agency/Care Home guide from Wiltshire County Council

Website: www.carechoices.co.uk/publication/wiltshire-care-services-directory

Tel: 03004560111


Carer Support Wiltshire: support carers to access services, information, education and training, respite and breaks from their caring role.

Tel: 08001814118


Website: www.carersinwiltshire.co.uk/


Staying safe & well at home


Age UK: advice on care needs loneliness, finances and staying independent.

Tel: 01380 727760 or 0800 055 6112

Website: www.ageuk.org.uk/


Warm & Safe Wiltshire:  free impartial energy saving advice

Tel: 08000385722  

Website: www.warmandsafewiltshire.org.uk/


Safe and well: free fire safety assessment at home.

Tel: 0800 038 2323

Website: www.dwfire.org.uk/safety/safe-and-well-visits/


Bobby Van Trust: over 60 or 18+ with a registered disability advice on securing the homes of house crime and domestic abuse

Tel: 01380 861155

Email: bv.onlinesafety@wiltshire.police.uk

Website: www.wiltshirebobbyvan.org.uk/


Herbert Protocol: worried about a vulnerable adult that may go missing.

Website: www.wiltshire.police.uk/herbertprotocol




Wiltshire Farm Foods: frozen meals delivered to your door

Tel: 0800 077 3100

Website www.wiltshirefarmfoods.com


Oak House Foods frozen meals delivered to your door

Tel: 01202 814113

Website www.oakhousefoods.co.uk


Age UK – Meals on wheels hot meals delivered to your door

Tel: 01380 727767




Equipment for independent living

Medvivo Telecare: a monitoring centre via your telephone line, and a personal pendant which is worn around the neck or on the wrist.

Tel: 01305 755800

Email: careline.admin@medvivo.com



Independent Living Centre: advice on daily living equipment and benefit advice.

Tel: 01380 871007

Email: welcome.ilc.semington@googlemail.com

Website: www.ilc.org.uk


Medequip: delivers mobility aids, mobility products and equipment

Tel: 0800 910 1864

Email info@manageathome.co.uk

Website www.manageathome.co.uk


Mobility Works Westbury: sells, services and repairs wheelchairs & power chairs.

Tel 01373 825282

Website www.mobilityworks.co.uk


Hearing & Vision Team: can provide information and advice on sensory impairment, assess home needs & equipment.

Tel.01380 826480

Email: hearingandvisionteam@wiltshire.gov.uk




Warminster Link Scheme: Transport for doctors, dentists, and optician appointments for people unable to use public transport.

Tel 01985 211655


E-zec Medical Transport: Non-emergency ambulance transportation for patients to and from a healthcare setting.

Tel 01278727410 or 03007775577

Website www.bgswpatienttransport.co.uk