If you are dealing with ill health, bereavement or end of life care, there is a wide range of help, support and information available.  The local Clinical Commissioning Group (CCG) has compiled a list of locally available services which particularly support those who have lost someone close to them. You can find details by visiting:

If Death Occurs At Home

Telephone the doctor who will visit to confirm that death has taken place.

  • Contact a funeral director
  • Arrange to collect the doctor’s Medical Certificate of Death (usually from the surgery, this can take between 2-3 days)
  • Book an appointment to see the Registrar at their local office. The following link provides information for the Wiltshire area:
  • Take this to the Registrars Office, (together with the deceased’s medical card and birth certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.
  • The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If the Death Occurs In Hospital

Contact a funeral director to inform him his services are required.

Collect the certificate from the hospital then follow 4-5 as above.

Note for Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.

Additional Information

The surgery has a Bereavement Support Information pack which the surgery can print off at request, or you can download it here: Complete Bereavement Pack

There are many places where help is available and links to some of the most useful websites are listed below.

GOV.UK – Death and bereavement

The Bereavement Counselling Charity

Tell Us Once Service

Cruse Bereavement Care

Survivors of Bereavement by Suicide

The Rosemary Foundation


Child Bereavement UK

Some local resources

The Bereavement Centre (Warminster)

Social and Support

Telephone: 07834 49089



Read more about The Bereavement Centre (Warminster)

Cruse Bereavement Care (Bath)

Social and Support

Telephone: 01761 417250



Cruse Bereavement Care (Salisbury)

Social and Support

Telephone: 01722 411938



Read more about Cruse Bereavement Care, Salisbury