You can make an appointment in the following ways:

Due to the COVID-19 Pandemic the Drop in Blood Clinic and online booking via SystmOnline is currently suspended. Please submit an eConsult if you wish to be seen.

Find out more information about registering for online services…

Doctors’ Surgeries

Doctors’ surgeries are available daily on weekdays, throughout the day except lunchtime; see our Opening Hours.

Primary Care Nurse Clinics

Nurse appointments are available daily for the assessment of urgent medical problems.

They are able to monitor chronic diseases such as diabetes, heart disease, asthma and chronic airways disease.

Booking-in and DIY blood pressure

Patients may ‘book in’ using one of the two automatic booking-screens, or at reception, placed one on either side of the Reception Desk. (These screens are very easy to use and save having to queue at busy times.)

Please ask if you have a confidential issue to discuss with a receptionist; facilities are available for this to take place.

There is a free-to-use blood pressure machine next to the lift in the reception area; patients of the surgery are encouraged to use this piece of equipment—which is very easy to operate—if they would like to monitor their blood pressure.

Walk-in Services

We do not offer walk in services – all appointments have to be triaged to allow us to maintain a Covid secure environment. Patients with minor injuries should present at Frome or Trowbridge Minor Injury Units. They too DO NOT offer a walk in service and appointments can be accessed by phoning 111.

Cancel an appointment

You can cancel an appointment using the Online Services, or by telephone on 01985 224600, choosing option ‘2’.

Change of personal details

To make a change of your personal details, please visit the practice and speak to reception who will be happy to help.

Please note – Name changes require ID e.g. Marriage Certificate/Deed Poll.