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Medically Urgent Appointments only after 2pm

 

We are currently experiencing staff shortages due to issues recruiting GPs, as there are over 7,000 GP vacancies in the UK right now. We are looking at alternate staff to address this problem such as recruiting more Pharmacists to help with medication queries and prescribing.

Due to the shortage of GPs, we would ask you for now, to contact the practice in the morning for routine problems. If you need to be seen by a clinician, we can still give you an appointment to suit you if we have one for that day. From 2pm we can only offer telephone appointments/eConsultations for medically urgent appointments.

We are preparing for the flu vaccination season.

 
Our staff are planning and working hard to ensure you all receive a flu vaccination in a timely manner.
 
We will begin flu clinics on 17th September during some weekends and evenings.
 
 
We kindly ask you not to call the surgery regarding your flu vaccination, please wait until you are invited.
 
 
If you do not have a mobile number or email registered with us, please click the link and fill out the Change of Personal Details form https://www.avenuesurgery.co.uk/change-of-personal-details, send them in an email to bswicb.avenue-data@nhs.net with your name and date of birth or hand in a slip to reception.
 
 
 
 
 

Patient demand on our service is very high right now.

We are working as hard as we can throughout these challenging times to offer you the very best service possible. In return we ask you to show all our staff courtesy, kindness, and respect. 

In July 2022:

Phone calls taken by Patient Navigators: 5303

Outgoing calls made by Patient Navigators: 1547

eConsults processed: 991

Face to Face clinical appointments: 3688

Telephone appointments: 5382

DNA (Did not attend): 151

Welcome to The Avenue Surgery in Warminster

Giving the best possible care for every patient

The Avenue Surgery is the home of the longest established medical practice in Warminster.

The surgery is a purpose built building with ten consultation rooms, several treatment rooms, and a nurses’ suite, built around a small courtyard.

Outside, there is a dedicated set-down area immediately next to the main entrance, for the less-able and disabled. There is also extensive parking nearby.

We also have a remote site at Station Road with five treatment rooms and administration areas on the first floor.

Our staff are committed to providing quality healthcare for the benefit of all of our patients.

Access doors to both buildings have appropriate ramps, and are wide enough for wheelchairs.

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We are an Armed Forces veteran friendly accredited GP practice.

This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment.

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Be Kind

Here at the Avenue Surgery, we are working as hard as we can throughout these challenging times to offer you the very best service possible.    

In return we ask you to show all our staff courtesy, kindness, and respect. There is no place for verbal or physical abuse, whether you are in the practice or on the phone.  

Anyone behaving in an unkind or disrespectful manner may receive a warning letter and recurrent instances can result in patients being asked to register elsewhere.  

Thank you for your understanding, and continued support. 

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